If you see this error message when you try to open the Minecraft: Java Edition launcher, it means a file is missing. See more on the refund policy for Minecraft editions. If you find that your system does not meet the system requirements to run the game, you can request a refund if you make this request during the refund policy window. If you still see the error message after this update, your computer may not meet the system requirements to play Minecraft. Once you have the manufacturer's name, visit their website to discover which drivers you need.Īfter you have downloaded and installed the drivers, you must restart your computer. Check to see that your system is up to date. Most Apple computers come with built-in drivers and a graphics card that cannot be changed.Find the video card manufacturer and model name.Find the line that says VGA Compatible or Video Controller.Find the video card manufacturer name and model name.Click the Display tab in the dxdiag window.In the Run box type “dxdiag” and then press Enter.Press the Windows key and the R key at the same time.Use the following instructions to locate your operating system and then perform the steps for your OS. If you’re experiencing technical or performance issues with Minecraft, try updating your graphics card drivers.įirst, determine what type of video card drivers you have.Ĭaution Do not use Windows Update to automatically detect the drivers that you need the manufacturers tend to be more up to date. If this is possible, try disconnecting any other devices that you have connected to your computer, then restart Minecraft. While most of the time this error is caused by the video card drivers being out of date, it can also be caused by a gamepad device, or something being interpreted as a gamepad device (headphones, controller, etc). The error message ‘Pixel format not accelerated’, also referred to as a problematic frame, is usually caused by having out-of-date or bad video card drivers. If the Minecraft launcher won't start or you receive an error message saying, ‘Pixel format not accelerated’, you may have outdated video card drivers. Game Out of Memory Error Issues with Frame or Pixel Format Pink and Black Checkered Boxes Appear Where Textures Should Be In this article:Įrror or Crash When Loading Resource Packs This article addresses Minecraft: Java Edition technical issues only. See Minecraft technical issues articles for help.